For a direct reservation cancellation, the guest will not be charged if canceled more than 2 days in advance. After that, they'll be charged the total price. 

For reservations made via a third-party booking channel, please reach out directly for your channel specific cancellation policy. 

Yes, we welcome your furry friend! We allow one pet per reservation with a pet fee of $175. Your pet’s comfort is just as important as yours, and we strive to make your stay enjoyable for both.

The Iris offers convenient parking with three Parkmatic parking carousels. Please note the carousels have vehicle dimension restrictions. Parking is $25 per night and must be reserved in advance.

Check-in is at 4 PM, and check-out is 11 AM. If you require early check-in or late check-out, please reach out to us, and we’ll do our best to accommodate your request.

Yes, we offer free high-speed fiber optic WiFi throughout each room to ensure you stay connected during your visit. No additional fees or sign-ups are required—just relax and enjoy seamless connectivity.

The Iris Charleston is located in the heart of downtown, just steps away from some of the city's best dining options. Explore local flavors for an authentic Charleston experience.